UK Registered Pharmacy
Customer Rated 5*
Fast Delivery
Discreet Packaging

Complaints

Complaints may be made by email ([email protected]), telephone (0161 243 0400), WhatsApp (07344 110940) or post to Complaints, Market Street Pharmacy, 95 Market Street, Droylsden, Manchester, M43 6DD.

We will acknowledge your complaint within 3 working days, investigate it, aim to provide a full written response within 20 working days, and keep you updated if additional time is needed. Clinical or patient-safety concerns may be escalated to an appropriate pharmacist, prescriber or the Superintendent Pharmacist.

Complaints are not an emergency service. Suspected medicine side effects can also be reported through the MHRA Yellow Card Scheme.